Terms & Conditions
Introduction
Welcome to CarLux. These terms and conditions outline the rules and regulations for the use of our services, including luxury car and motorcycle rentals, and event hosting. By using our services, you accept these terms in full.
Eligibility for Service
To rent a vehicle from CarLux, you must be at least 21 years old and possess a valid driver’s license. You must meet additional eligibility requirements, which may vary by vehicle type and location.
Booking and Reservations
All bookings must be made through our official website or authorized agents. Availability is subject to change, and confirmation of booking is required for all rentals and event participation.
Payment Terms
Payment must be completed in full prior to the vehicle rental or event. We accept various payment methods including credit cards, debit cards, and online payment systems. Late payments may incur additional fees.
Vehicle Insurance and Liability
All vehicles come with comprehensive insurance, covering damages and theft. However, you are responsible for any excess fees or damages not covered by insurance. A security deposit may be required before the rental.
Rental Period
The rental period begins upon the confirmed pickup of the vehicle and ends upon the return to the agreed location. Late returns may incur additional charges, and early returns do not guarantee refunds.
Cancellation Policy
Cancellations must be made at least 48 hours prior to the scheduled rental or event. Late cancellations or no-shows may be subject to a cancellation fee. Special conditions apply to group bookings and event rentals.
Vehicle Condition and Maintenance
You are expected to return the vehicle in the same condition as when it was rented, excluding normal wear and tear. Any additional cleaning or maintenance required due to negligence will result in a service charge.
Driver Responsibilities
The driver is responsible for complying with all traffic laws and regulations. Any fines, tickets, or legal issues incurred during the rental period will be the sole responsibility of the driver.
Event Participation
CarLux-hosted events, including sports car and motorcycle shows, are subject to specific terms, including ticketing, participation rules, and safety regulations. All participants must follow the guidelines provided during the event.
Privacy and Data Protection
CarLux is committed to protecting your privacy. We collect and store personal information only for the purpose of providing our services. For more details, please refer to our Privacy Policy.
Force Majeure
CarLux shall not be liable for any failure to provide services due to causes beyond our control, including natural disasters, strikes, or governmental regulations. We will make reasonable efforts to notify you in such circumstances.
Limitation of Liability
CarLux’s liability is limited to the amount paid for the rental or event. We are not responsible for any indirect or consequential damages arising from the use of our vehicles or participation in events.
Termination of Agreement
CarLux reserves the right to terminate your rental agreement or event participation for violation of these terms, misuse of vehicles, or any illegal activities. In such cases, refunds may not be issued.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms will be settled in the courts of India and can contact us at [email protected]
Amendments to Terms
CarLux reserves the right to modify these Terms & Conditions at any time. Changes will be posted on our website and will take effect immediately. Continued use of our services signifies acceptance of the updated terms.